Our Privacy Policy

At Catalina Tropical Lodge, we take the privacy and security of our guests' personal information very seriously. This privacy policy outlines the type of information we collect, how we use it, and how we protect it:

1. Information We Collect

- When you make a reservation with us, we collect personal information such as your name, address, email, phone number, and payment details.

- We may also collect information about your preferences to ensure your stay with us is personalized and comfortable.

2. How We Use Your Information

- Your personal information is used to process your reservations, send booking confirmations, and provide you with the best possible service during your stay.

- We may also use your information to send you promotional offers or updates about our hotel that may be of interest to you.

3. Data Security

- We have implemented security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

- Your payment details are encrypted using secure socket layer technology (SSL) to ensure safe transactions.

4. Information Sharing

- We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you.

5. Cookie Policy

- We use cookies on our website to enhance your browsing experience and analyze website traffic. By using our website, you consent to the use of cookies.

6. Your Consent

- By providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this privacy policy.

7. Contact Us

- If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at hola@catalinatropicallodge.com.

This privacy policy is subject to change without notice, and any updates will be posted on our website. Thank you for choosing Catalina Tropical Lodge - we look forward to welcoming you as our guest.